Returns
If, for any reason, you are not pleased with your purchase you may
return the merchandise to us within 60 days from the order date for
a full product refund.
Please return the items you are dissatisfied with, including the
original packaging if available, along with a brief note stating the
reason for your return, and whether you would like a refund or an
exchange. Be sure to include your billing and shipping name and
address information. (If possible, include a copy of the original
packing slip). Please note that shipping and handling fees are not
refundable.
Ship returns to:
New England Direct, LLC
Returns Processing
26 Willow Court
Ridgefield, CT 06877-3228
return the merchandise to us within 60 days from the order date for
a full product refund.
Please return the items you are dissatisfied with, including the
original packaging if available, along with a brief note stating the
reason for your return, and whether you would like a refund or an
exchange. Be sure to include your billing and shipping name and
address information. (If possible, include a copy of the original
packing slip). Please note that shipping and handling fees are not
refundable.
Ship returns to:
New England Direct, LLC
Returns Processing
26 Willow Court
Ridgefield, CT 06877-3228
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