Ordering Information
You may order online at any time. Orders placed by 6 PM (Eastern Standard Time)
on weekdays are shipped the next day for in-stock products.
Telephone
We are available to take your calls from 9 AM until 5 PM (Eastern Standard Time)
weekdays, and from 9 AM until noon on Saturday. Call us at 1-800-380-1842 to
place an order or to get additional information. Orders placed by 6 PM (Eastern
Standard Time) on weekdays are shipped the next day for in-stock products.
Fax
You may fax your order at any time to 203-438-5229. Please include the product item
number, quantity ordered, complete billing and shipping address, name and credit card
information, and telephone number. Orders received by 6 PM (Eastern Standard
Time) on weekdays are shipped the next day for in-stock products.
Mail
You may order by mail by sending your order along with a check to:
New England Direct, LLC
26 Willow Ct.
Ridgefield, CT 06877-3228
Payment Options
We accept MasterCard and Visa. If ordering by mail we also accept checks and
money orders in U.S. currency. Your credit card will be charged at the time of order
as long as the item is in stock. For back-ordered items your card will not be charged
until the item is shipped. Orders paid by check will not be shipped until your check
clears, which may take over one week.
Sales Tax
We collect Connecticut state sales tax of 6% on all orders shipping within Connecticut.
on weekdays are shipped the next day for in-stock products.
Telephone
We are available to take your calls from 9 AM until 5 PM (Eastern Standard Time)
weekdays, and from 9 AM until noon on Saturday. Call us at 1-800-380-1842 to
place an order or to get additional information. Orders placed by 6 PM (Eastern
Standard Time) on weekdays are shipped the next day for in-stock products.
Fax
You may fax your order at any time to 203-438-5229. Please include the product item
number, quantity ordered, complete billing and shipping address, name and credit card
information, and telephone number. Orders received by 6 PM (Eastern Standard
Time) on weekdays are shipped the next day for in-stock products.
You may order by mail by sending your order along with a check to:
New England Direct, LLC
26 Willow Ct.
Ridgefield, CT 06877-3228
Payment Options
We accept MasterCard and Visa. If ordering by mail we also accept checks and
money orders in U.S. currency. Your credit card will be charged at the time of order
as long as the item is in stock. For back-ordered items your card will not be charged
until the item is shipped. Orders paid by check will not be shipped until your check
clears, which may take over one week.
Sales Tax
We collect Connecticut state sales tax of 6% on all orders shipping within Connecticut.
Handcrafted New England goods for your home and garden
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